Shipping policy

At Aasanstore, we aim to deliver your orders safely and conveniently across Pakistan.

1. Delivery Areas

We currently offer delivery within Pakistan.

Delivery availability may depend on the serviceability of the customer's location and the availability of our delivery partners.

2. Shipping Charges

Our current delivery charges are:

Karachi: Free Delivery
Outside Karachi: Rs. 399 Standard Delivery

Any applicable shipping charges will be displayed during checkout before the order is completed.

3. Delivery Time

Orders are generally processed after order confirmation.

Estimated delivery time may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers in major cities may receive their orders sooner than customers in remote or less-served areas.

Any delivery estimate provided by Aasanstore is an approximate timeframe and is not a guaranteed delivery date.

4. Order Processing

Orders may be processed after confirmation of the customer's order details.

For Cash on Delivery orders, Aasanstore may contact the customer by phone or other available communication methods to confirm the order before dispatch.

Orders may be delayed or cancelled if the provided contact information or delivery address is incorrect or cannot be verified.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
Mobile/phone number
House or building number
Street/road information
Area/locality
City
Any other information necessary for successful delivery

Aasanstore is not responsible for delays or failed deliveries resulting from incorrect, incomplete, or unreachable customer information.

6. Courier Delays

Once an order has been handed over to the delivery partner, delivery may be affected by circumstances outside Aasanstore's control.

These may include:

Weather conditions
Public holidays
Road closures
Strikes
Security conditions
Operational issues of the courier
Incorrect or incomplete delivery information
Other unforeseen circumstances

We will make reasonable efforts to assist customers in resolving delivery issues.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, unreachable, refuses the order, or provides an incorrect address, additional delivery arrangements may be required.

Aasanstore may contact the customer to arrange another delivery attempt where possible.

Repeated refusal or non-acceptance of COD orders may affect the customer's ability to place future COD orders.

8. Order Tracking

Where tracking information is available, customers may receive a tracking number or delivery update through the contact information provided at checkout.

Tracking availability depends on the delivery partner used for the order.