Shipping & Delivery
- Q- What if the item I received was damaged?
- A: In case the item you received was damaged, please inform us immediately at
- Q. Do you ship internationally?
- A: Currently, we only ship to the USA & United Kingdom
- Q. Do you provide Free Shipping?
- A: We offer free shipping to the USA, United Kingdom, Singapore, and the UAE for orders starting at a
certain order amount. For Australia and New Zealand, we charge A$15 for all orders. Please refer to the
page “Shipping & Delivery” for further details.
- Q. Do you ship with trackable service?
- A: Yes, all orders are trackable.
- Q- How long will it take to receive my order?
- A: You can check the expected delivery time displayed on our product page before placing an order.
Based on where you live, it might end up taking a little longer.
Once you place your order, the expected delivery date would be mentioned in the order confirmation
email sent to you.
Based on the product selected, the shipping and delivery promises may be different.
Please make sure to check the order confirmation email from AASAAN STORE
- Q. If I haven’t received the parcel after waiting for 2 weeks, what should I do?
- A: This shall rarely happen, however, if it does, you should first check the tracking information by the
tracking number we provide in the Shipment Email. If the shipment status has no update or you would
like to locate your shipment, please contact our Support Team and we will help you to inquire with the
courier. We highly recommend you choose the Insured Shipping Method for your order to protect any
loss of your parcel during transit